We recently sat down with Andreas and Alexander to discuss their stories for building a successful dropshipping niche business that scaled into a $20k a day success on Shopify. In this story, we will explore their beginnings including trial and error of which business to run, the challenges they faced along the way, and ultimately, share the keys to success as a professional dropshipper.
Customer satisfaction is king in eCommerce. Consider the following example: If your customers are not satisfied, you’ll have a hard time keeping them around. No retention means that your customer base will slowly shrink. The shrinking will accelerate because of the negative word of mouth of the bad experience you provided. Now you have a shrinking customer base, horrible reputation, and plummeting profits, how long do you think you’ll remain in business?