Senior Full Stack Developer
Who we are
The Loox story is likely one you haven’t heard before. Founded in 2015, we’re a bootstrapped product-led company that has grown to over 100,000 customers, 500 million users per month & millions of annual revenue.
What’s the opportunity
Our Customer Support team is looking for a Customer Support Engineer with a passion for technology and helping customers.
In this role, you’ll be the main point of contact for our clients. Helping them with our product and ensuring they have the best possible experience with Loox.
If you have impeccable English, outstanding interpersonal skills and a love for solving complex problems, we want you on our team!
What you will do
- Be in charge of our customer happiness and deliver amazing service.
- Become a product expert who knows the ins-and-outs of what Loox has to offer, and help customers maximize the value they receive from us.
- Act as the voice of the customer by giving feedback and insights to the rest of the company.
- Proactively identify opportunities and optimization points to help our customers grow
What are we looking for
- At least 1 year of experience in customer support.
- High-level English (native or bilingual proficiency) - Must.
- Excellent communication skills and customer-oriented attitude - Must.
- Knowledge of web technologies such as HTML & CSS - advantage.
- Strong troubleshooting capabilities.
- Ability to work in an agile, fast-paced, and dynamic environment.
<careers-rte-h2>What’s the opportunity<careers-rte-h2>
We're looking for a Senior Full Stack Developer who lives and breathes software development to join our R&D team.
In this role, you'll be responsible for designing, developing, and maintaining our web applications. You'll work closely with our product managers, designers, and other engineers to build innovative applications with great user experience.
If you are a critical-thinking, open-source lover, and technology enthusiast, your place is with us.
<careers-rte-h2>As a Senior Full Stack Developer at Loox, you will:<careers-rte-h2>
- Be responsible for the end-to-end development of our product as a feature owner.
- Develop our architecture to support our ever-growing scale.
- Leading broad processes and key features while leveraging data.
<careers-rte-h2>What you’ll need:<careers-rte-h2>
- 5+ years of hands-on development experience in web applications from scratch - Must
- 3+ years of experience in Node.js - Must
- Frontend orientation and deep knowledge in HTML, CSS, and Javascript with emphasis on performance - Must
- Experience with large-scale traffic, data, and complex architecture
- Strong analytical skills
- Experience in large-scale NoSQL Databases production deployments - Advantage
- Knowledge in ElasticSearch / Kibana - Advantage
Our Stack: Node.js, React.js, MongoDB, ElasticSearch
Who you'll be working with?
This is the Loox way.
Own it
We know success is only up to us.
Take initiative
Make things happen
Be fully accountable
Drive impact
We focus on moving the needle.
Breathe data
Take a lean approach
Double down on what works
Keep it simple
We don't waste time on bullshit.
Tell it like it is
Reduce complexity
Avoid bureaucracy
Work together
We play like a sports team.
Share your knowledge
Be highly responsive
Empower others
Level up
We become better over time.
Embrace feedback
Learn
Evolve everything we do
What are the Benefits of working at Loox?
Enjoy a hybrid work model while keeping your work-life-balance - We offer the flexibility of working all together in the office 2 days a week, and 3 days remotely from home.
We provide a monthly budget of 1,000 NIS for meals, with no daily cap. You can use it to enjoy delicious food throughout the month.
We welcome your furry friends to join you at work. Our office is dog friendly, creating a comfortable environment for both you and your pet.
Everyone loves a good deal, everyone in Loox gets a Hitech Zone membership. This provides you with access to exclusive perks in the hi-tech community.
Take a break from your busy schedule and join our weekly yoga sessions. These sessions promote relaxation, mindfulness, physical wellbeing and some downtime with the team.
Building a successful business is all about teamwork, so it is important that you see the rewards of our success as well. So, we offer equity to all our employees to continue to grow together and benefit from the company's success.
We believe in making a positive impact. Therefore, we encourage our employees to donate to non-profit organizations they believe in.
Loox will match any donations made by our employees for good causes, up to 1,000 NIS per year. Together, we can contribute to meaningful change.