Getting started is easy (and free!). Just add the Loox app from the Shopify app store.

Loox is billed as part of Shopify’s 30-day subscription billing period. There’s no annual commitment and you can cancel your subscription at any time.

Yes! You can import reviews from other popular review apps within a couple of clicks. Alternatively, easily upload a CSV file to import reviews from any other source.

Nope! Loox was designed as a no-code solution, so you can add Loox widgets and pages to your Shopify theme without touching a single line of code. If you do need some advice, you can reach out to our support team.

You bet! Our dedicated support team works around the clock. They’re on hand to answer all your questions, even if you haven’t signed up yet. You can email us at support@loox.io or [send us a message here].

Prioritizing privacy and compliance is something that we take seriously. Loox is committed to protecting the rights of merchants and their customers, and is fully compliant with data protection and privacy regulation including GDPR and CPRA.