Senior Recruiter - Parental Leave
Who we are
The Loox story is likely one you haven’t heard before. Founded in 2015, we’re a bootstrapped product-led company that has grown to over 100,000 customers, 500 million users per month & millions of annual revenue.
What’s the opportunity
Our Customer Support team is looking for a Customer Support Engineer with a passion for technology and helping customers.
In this role, you’ll be the main point of contact for our clients. Helping them with our product and ensuring they have the best possible experience with Loox.
If you have impeccable English, outstanding interpersonal skills and a love for solving complex problems, we want you on our team!
What you will do
- Be in charge of our customer happiness and deliver amazing service.
- Become a product expert who knows the ins-and-outs of what Loox has to offer, and help customers maximize the value they receive from us.
- Act as the voice of the customer by giving feedback and insights to the rest of the company.
- Proactively identify opportunities and optimization points to help our customers grow
What are we looking for
- At least 1 year of experience in customer support.
- High-level English (native or bilingual proficiency) - Must.
- Excellent communication skills and customer-oriented attitude - Must.
- Knowledge of web technologies such as HTML & CSS - advantage.
- Strong troubleshooting capabilities.
- Ability to work in an agile, fast-paced, and dynamic environment.
<careers-rte-h2>What’s the opportunity<careers-rte-h2>
Loox is looking for a Senior Recruiter to join our HR team and play a key role in driving our growth by attracting top technical talent.
If you are a strategic thinker and people-focused professional who thrives in a dynamic environment and is looking to take full ownership while creating a positive impact, your place is with us!
<careers-rte-h2>As a Senior Recruiter at Loox, you will:<careers-rte-h2>
- Take charge of the recruitment journey, from kickoff meetings to extending offers, while assessing needs, engaging suitable candidates, and optimizing sourcing methods for multiple positions.
- Build strong relationships with hiring managers and teams, and create innovative strategies that will support recruitment goals.
- Assess candidates' qualifications to match position requirements and company culture.
- Monitor hiring processes using data analytics to optimize hiring success.
- Deliver an outstanding candidate experience.
- Creatively maintain and develop sourcing channels while keeping a strong talent pipeline.
- Take an active part in multiple HR initiatives within the team.
<careers-rte-h2>What you’ll need:<careers-rte-h2>
- 4+ years of experience leading end-to-end hiring processes from tech companies - Must.
- 2+ years of experience in conducting in-depth behavioral interviews - Must.
- Excellent verbal and written communication skills in English - Must.
- Proven experience with sourcing techniques in multiple channels.
- Experienced working with an ATS (Preferred - Comeet).
- Ability to work independently, multi-task, and thrive in a fast-paced, dynamic environment.
- High level of accuracy and attention to detail.
- Resourceful and committed team player with great communication skills and a data-driven approach.
Who you'll be working with?
We’re honored to be recognized by Duns 100 as the 2024
#1 workplace, startups under 100 team members
and as one of the startups contributing most to the local community.
This is the Loox way.
Own it
We know success is only up to us.
Take initiative
Make things happen
Be fully accountable
Drive impact
We focus on moving the needle.
Breathe data
Take a lean approach
Double down on what works
Keep it simple
We don't waste time on bullshit.
Tell it like it is
Reduce complexity
Avoid bureaucracy
Work together
We play like a sports team.
Share your knowledge
Be highly responsive
Empower others
Level up
We become better over time.
Embrace feedback
Learn
Evolve everything we do
What are the Benefits of working at Loox?
Enjoy a hybrid work model while keeping your work-life-balance - We offer the flexibility of working all together in the office 2 days a week, and 3 days remotely from home.
We provide a monthly budget of 1,000 NIS for meals, with no daily cap. You can use it to enjoy delicious food throughout the month.
We welcome your furry friends to join you at work. Our office is dog friendly, creating a comfortable environment for both you and your pet.
Everyone loves a good deal, everyone in Loox gets a Hitech Zone membership. This provides you with access to exclusive perks in the hi-tech community.
Building a successful business is all about teamwork, so it is important that you see the rewards of our success as well. So, we offer equity to all our employees to continue to grow together and benefit from the company's success.
We believe in making a positive impact. Therefore, we encourage our employees to donate to non-profit organizations they believe in.
Loox will match any donations made by our employees for good causes, up to 1,000 NIS per year. Together, we can contribute to meaningful change.
We care about the well-being of our employees. Loox provides monthly reimbursement for personal care and wellness as emotional therapy, alternative treatments, fitness training, etc.
This program allows you to learn and develop as you work. You can use up to 1,000NIS per year for chosen courses/training/conferences.