Last updated: March 31, 2022
“User” or “you” shall mean a person posting a review and/or interacting with reviews on a Merchant Website via the Service “Merchant” means any third party that uses our Service to enable you to post reviews to Merchant Website. “Merchant Website” shall refer to the website of a Merchant implementing the Service.
Once you have completed the purchase on the Merchant's website, we will receive and process the following information regarding your purchases: email address, full name, purchase amount, purchase date, the item you purchased and your address ("Transaction Information").
If you choose to submit a review on the Merchant's website, we will collect your name and email address, and also collect any information you choose to provide within such review, including: photos, rating, review text, comments to the review and your responses to other questions that the Merchant presents in the submission form.
When you interact with the Service in other scenarios, such as when you ask to obtain a referral link to share with others, or submit a review directly through Loox’s website, we will ask you to provide your name and email address.
When you use the Service we will collect statistic and analytic information about your use of the Service and/or the Merchant's website, including: IP address from which you accessed the Service, time and date of access, type of browser used, language use, links clicked, and actions taken while using the Service (“Analytic Information“)
The overall personal data outlined above will be referred to as the "Information".
We do not collect the Information we disclosed above only by ourselves. We obtain some of it from the following sources ("Vendors")
We use your Information on behalf of the Merchant, in order to provide the Service.
The legal basis under EU law for processing and collecting the Information is the Merchant’s legitimate interests in operating its e-commerce site.
Subject to your consent to the Merchant, we process your Information to allow the Merchant to send you promotional email communications, such as asking you to submit a review for products you purchased, informing you of a response to a review, etc.
You may 'opt-out' of using your Information for promotional communications at any time by clicking the “Unsubscribe” link at the bottom of any email we send or by sending an email to our support service at: email@example.com.
The legal basis under EU law for collecting and processing your Information for promotional email communications is your explicit consent to the Merchant.
We and the Merchant will publicly display your review on Internet websites and social networks.
The legal basis under EU law for publicly posting your reviews is the fulfillment of the review service you requested by submitting your review.
We will not share your information with third-parties, except in the events listed below or when you provide us your explicit and informed consent
We will share your Information with the Merchant to which you submitted the review. The Merchant will use the information according to its own policies.
We will share your Information with our service providers who assist us to operate our Service. Our service providers are authorized to use your Information only as necessary to provide us with their services and not for their own purposes. We do not sell your Information to third parties. The service providers we use are listed here.
If you have breached our Terms of Service, this Policy or any other agreement you have with Loox, abused your rights to use the Service, or violated any applicable law - Your Information will be shared with third parties (such as legal counsels and advisors), who handle the matter on our behalf, or with the competent authorities.
If we are bound to disclose your information by a judicial order or by a governmental or regulatory authority acting within its legal authority, we will comply and share the Information.
If we organize the operation of our company within a different framework, or through another legal structure or entity (such as due to a merger or acquisition) - we will share your Information to enable the structural change. However, the receiving party will be bound by this Policy.
We retain your Transaction Information for one (1) year, unless you submitted a review through our Service. If you submitted a review, we will retain your Information as long as we need it for the purposes for which it was obtained or until you ask to delete it. If you ask us to delete the Information, we may still have to retain it to comply with our legal obligations, resolve disputes and enforce our agreements.
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, it is not guaranteed, and you cannot expect that the Service will be immune from information security risks.
We are based in the State of Israel. The Information we collect from you on behalf of the Merchant will be processed in Israel, which is recognized by the European Union ("EU") as having adequate protection for personal data. It will also be processed in the United States, by our service providers.
We only transfer your Information from within the EU to other jurisdictions if they have been deemed to have an adequate level of data protection by the EU, or as otherwise permitted by the applicable data protection laws.
If you are in the EU, you may ask the Merchant to exercise your rights to access the personal information about you that we store on our systems, and have the Merchant update, correct or delete it. You are also entitled to obtain your Information (excluding data obtained from other sources) in a structured, commonly used and machine-readable format, and have the right to transmit those data to another data controller. If you wish to exercise any of these rights, contact the Merchant directly.
If you are in the EU, you can lodge a complaint to the supervisory authority under the General data Protection Regulations ("GDPR"), in particular in the Member State of your residence, place of work or where the alleged infringement of the GDPR occurred.
The Platform are not intended for minors under the age of 18. IF YOU ARE UNDER THE AGE OF 18 YOU MAY NOT USE THE PLATFORM.
From time to time, we may change this Policy. We will post a notice of such change on our website at https://loox.app/. The latest version of the Policy will always be accessible through the Service.
The Merchant is the data controller of your personal data on the Service. It determines the purposes and means of processing your data.
You can review the Merchant's contact information in the Merchant’s Policy. We are the data processor of your personal data on the Service, processing the data on behalf of the Merchant.
If the California Consumer Privacy Act (CCPA) applies to the Merchant, the Merchant is considered the ‘Business’ and we are the ‘Service Provider’ under the CCPA.
We value your privacy and your rights as a data subject and have therefore appointed Prighter as our privacy representative and your point of contact.
Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative Prighter or make use of your data subject rights, please visit: https://prighter.com/q/19769498.