Product Updates

Email Editor: Customize Your Outgoing Loox Emails to Fit Your Brand

Yoni Elbaz

2

Min Read

Mar 5

Make sure that your brand is prominent! Loox now enables customization of all outgoing emails we send on your behalf to customers to match your brand’s colors, fonts, and language.

You can make brand-related modifications in review request emails, review reminders, photo reminders, and discount code emails to make sure that every email sent to your customers stands out.

When enabled, you will be able to customize different elements in your customer-facing emails, including:

  • Email background color
  • Text background color
  • Email text color
  • Button background color
  • Button border color
  • Button title color
  • Email font & font size


The new look and feel customizations are an addition to text customizations you can make to these emails. All setting updates can be achieved under the Collect Reviews section of your Settings tab in your Loox admin.

Click here to learn more about how to change your emails' appearance.

Yoni Elbaz

Yoni Elbaz is the Co-founder and CEO at Loox, the most installed product reviews and referrals app on Shopify. In his early start-up days, Yoni identified the crucial need for the easy collection and displaying of authentic customer reviews. And just like that- Loox was born. Loox is used by over 100,000 brands worldwide, that leverage the app's social-proof driven features to drive conversions and loyalty. Fun fact: Yoni has a sweet yet sometimes pompous cat named Victor and grew up playing basketball professionally.