Hey there! We are looking for a

QA Engineer

Full-Time
|
Hybrid
|
R&D
Apply Now

Who we are

The Loox story is likely one you haven’t heard before. Founded in 2015, we’re a bootstrapped product-led company that has grown to over 100,000 customers, 500 million users per month & millions of annual revenue.

As the leading social proof solution for Shopify stores, our main focus now is expanding our platform to additional products and markets. Each new challenge requires different skill sets, and we’re forming a core team of creative innovators to lead us there.

This is a unique opportunity to be part of an organization that has the resources & scale of an established company and the energy, speed & team-size of an early-stage startup.

Read more

What’s the opportunity

Our Customer Support team is looking for a Customer Support Engineer with a passion for technology and helping customers.

In this role, you’ll be the main point of contact for our clients. Helping them with our product and ensuring they have the best possible experience with Loox.

If you have impeccable English, outstanding interpersonal skills and a love for solving complex problems, we want you on our team!

What you will do

  • Be in charge of our customer happiness and deliver amazing service.
  • Become a product expert who knows the ins-and-outs of what Loox has to offer, and help customers maximize the value they receive from us.
  • Act as the voice of the customer by giving feedback and insights to the rest of the company.
  • Proactively identify opportunities and optimization points to help our customers grow

What are we looking for

  • At least 1 year of experience in customer support.
  • High-level English (native or bilingual proficiency) - Must.
  • Excellent communication skills and customer-oriented attitude - Must.
  • Knowledge of web technologies such as HTML & CSS - advantage.
  • Strong troubleshooting capabilities.
  • Ability to work in an agile, fast-paced, and dynamic environment.

<careers-rte-h2>What’s the opportunity<careers-rte-h2>

We are seeking a talented and experienced QA Engineer to join our R&D team. This is a fantastic opportunity for someone passionate about software quality, automation, and testing strategies. As a key member of our team, you will play a crucial role in ensuring the high quality of our web applications, working closely with developers, product managers, and designers.

<careers-rte-h2>As a QA Engineer at Loox, you will:<careers-rte-h2>

  • Hands-on testing (manual) of new features ensuring they meet our high-quality standards.
  • Develop and execute automated tests using Playwright testing frameworks.
  • Write comprehensive QA documents, including test plans, test results, and bug reports.
  • Collaborate with multiple teams to ensure quality throughout the development lifecycle.
  • Identify, document, and track bugs.
  • Contribute to the continuous improvement of testing processes and methodologies.

<careers-rte-h2>What you’ll need:<careers-rte-h2>

  • 4+ years of experience in QA engineering - Must
  • 2+ years of experience in QA automation - Must
  • Experience in writing and managing automation test cases, with a solid understanding of coding principles - Must
  • Proven experience in QA documentation (test plans, test results, etc.) and solid understanding of QA processes and methodologies - Must
  • Excellent analytical, technical, and problem-solving skills.
  • Creative problem-solving skills for complex testing challenges.
  • Ability to work both independently and as part of a team.
  • QA course + ISTQB certification - Advantage
  • Experience with Playwright automation framework - Advantage

Our Stack: Testing, Playwright, Javascript, Xray

Who you'll be working with?

Amit Klausner
Product Manager
Image of Amit, Product Manager at Loox
Ben Lang
Senior Product Manager
Image of Ben, Senior Product Manager at Loox
Regina Damti
Senior Product Manager
Image of Regina, Senior Product Manager at Loox
Yaakov Raif
QA Lead
Image of Yaakov, QA Lead at Loox
Kobi Miller
VP R&D
Image of Kobi, VP R&D at Loox
Shemi Perez
Full Stack Developer
Image of Shemi, Senior Full Stack Developer at Loox
Daniel Yakov
Full Stack Developer
Image of Daniel, Senior Full Stack Developer at Loox
Sapir Shemesh
Product Education Specialist
Image of Sapir, Product Education Specialist at Loox
Tom Slutsky
Full Stack Developer
Image of Tom, Full Stack Developer at Loox
Nadav Aluf
Full Stack Developer
Image of Nadav, Full Stack Developer at Loox
Marcos Molina
Full Stack Developer
image of marcos, full stack developer at loox
Tal Michel
Full Stack Developer
Image of Tal M, Full Stack Developer at Loox
DIma Yarovinsky-Yahel
VP Product & Design
Image of Dima, VP Product & Design at Loox
Anya Lashenko
Product Designer
Image of Anya,Product Designer at Loox
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Who you'll be working with?

Amit Klausner
Product Manager
Ben Lang
Senior Product Manager
Regina Damti
Senior Product Manager
Yaakov Raif
QA Lead
Kobi Miller
VP R&D
Shemi Perez
Full Stack Developer
Daniel Yakov
Full Stack Developer
Sapir Shemesh
Product Education Specialist
Tom Slutsky
Full Stack Developer
Nadav Aluf
Full Stack Developer
Marcos Molina
Full Stack Developer
Tal Michel
Full Stack Developer
DIma Yarovinsky-Yahel
VP Product & Design
Anya Lashenko
Product Designer

This is the Loox way.

We are a lean team that believes in thinking big, starting small, and moving fast. We mix creativity and vision with a ton of data to chart our own path in the world.

Own it

We know success is only up to us.

Take initiative

Make things happen

Be fully accountable

Drive impact

We focus on moving the needle.

Breathe data

Take a lean approach

Double down on what works

Keep it simple

We don't waste time on bullshit.

Tell it like it is

Reduce complexity

Avoid bureaucracy

Work together

We play like a sports team.

Share your knowledge

Be highly responsive

Empower others

Level up

We become better over time.

Embrace feedback

Learn

Evolve everything we do

What are the Benefits of working at Loox?

We work in a hybrid work model

Enjoy a hybrid work model while keeping your work-life-balance - We offer the flexibility of working all together in the office 2 days a week, and 3 days remotely from home.

We provide a Cibus allownace

We provide a monthly budget of 1,000 NIS for meals, with no daily cap. You can use it to enjoy delicious food throughout the month.

We are dog friendly

We welcome your furry friends to join you at work. Our office is dog friendly, creating a comfortable environment for both you and your pet.

Hitech Zone membership

Everyone loves a good deal, everyone in Loox gets a Hitech Zone membership. This provides you with access to exclusive perks in the hi-tech community.

Loox gives back

We believe in making a positive impact. Therefore, we encourage our employees to donate to non-profit organizations they believe in.
Loox will match any donations made by our employees for good causes, up to 1,000 NIS per year. Together, we can contribute to meaningful change.

Weekly yoga class

Take a break from your busy schedule and join our weekly yoga sessions. These sessions promote relaxation, mindfulness, physical wellbeing and some downtime with the team.

We provide stock options

Building a successful business is all about teamwork, so it is important that you see the rewards of our success as well. So, we offer equity to all our employees to continue to grow together and benefit from the company's success.

Loox gives back

We believe in making a positive impact. Therefore, we encourage our employees to donate to non-profit organizations they believe in.

Loox will match any donations made by our employees for good causes, up to 1,000 NIS per year. Together, we can contribute to meaningful change.

Wellness benefit

We care about the well-being of our employees. Loox provides monthly reimbursement for personal care and wellness as emotional therapy, alternative treatments, fitness training, etc.

Training & Development

This program allows you to learn and develop as you work. You can use up to 1,000NIS per year for chosen courses/training/conferences.

Ready to join the Loox team?