Arrow Iconarrow icon
All Positions
Hey there! We are looking for a

Senior Product Manager

Full-Time
|
Hybrid
|
Product
Apply Now

Who we are

The Loox story is likely one you haven’t heard before. Founded in 2015, we’re a bootstrapped product-led company that has grown to over 130,000 customers, 500 million users per month & millions of annual revenue.

As the leading social proof solution for Shopify stores, our main focus now is expanding our platform to additional products and markets. Each new challenge requires different skill sets, and we’re forming a core team of creative innovators to lead us there.

This is a unique opportunity to be part of an organization that has the resources & scale of an established company and the energy, speed & team-size of an early-stage startup.

Read more

What’s the opportunity

Our Customer Support team is looking for a Customer Support Engineer with a passion for technology and helping customers.

In this role, you’ll be the main point of contact for our clients. Helping them with our product and ensuring they have the best possible experience with Loox.

If you have impeccable English, outstanding interpersonal skills and a love for solving complex problems, we want you on our team!

What you will do

  • Be in charge of our customer happiness and deliver amazing service.
  • Become a product expert who knows the ins-and-outs of what Loox has to offer, and help customers maximize the value they receive from us.
  • Act as the voice of the customer by giving feedback and insights to the rest of the company.
  • Proactively identify opportunities and optimization points to help our customers grow

What are we looking for

  • At least 1 year of experience in customer support.
  • High-level English (native or bilingual proficiency) - Must.
  • Excellent communication skills and customer-oriented attitude - Must.
  • Knowledge of web technologies such as HTML & CSS - advantage.
  • Strong troubleshooting capabilities.
  • Ability to work in an agile, fast-paced, and dynamic environment.

<careers-rte-h2>What’s the opportunity<careers-rte-h2>


As a product-led company, we live and breathe products. We're on the lookout for a Senior Product Manager who's ready to dream big, lead boldly, and make an incredible impact on both our product and the businesses that rely on it.

Speed is table stakes now. AI handles a lot of the execution. What we're hiring for is judgment: the product sense to know what's worth building, the taste to know when something isn't good enough yet, and the conviction to make the call. We're not looking for someone who only manages backlogs and writes specs. We're looking for someone who uses AI as a genuine force multiplier, building prototypes, compressing research cycles, and moving from idea to evidence faster than most teams move from idea to meeting.

This role also comes with something rare: the opportunity to help shape a new strategic product, one we believe has the potential to meaningfully expand what Loox is.

<careers-rte-h2>As a Product Manager at Loox, you will:<careers-rte-h2>

  • Decide what to build, and what not to. You'll set direction on the roadmap with conviction, backed by customer understanding and sharp product instincts.
  • Play a key role in defining and building a new strategic product, getting in early enough to shape its direction, positioning, and core experience.
  • Work with R&D, Design, Business, and Customer Experience teams to validate, launch, and iterate.
  • Build your own prototypes and POCs using AI tools to validate assumptions before engineering cycles begin, reducing waste and increasing the quality of what gets built.
  • Use AI natively throughout your workflow
  • Analyze user behavior, performance, and trends, going beyond dashboards to surface non-obvious insights and translate them into product decisions that move the needle.
  • Gather and integrate insights from customers to guide the product development process and validate key decisions.
  • Oversee everything from backlog management and feature prioritization to release planning and ongoing iterations, without losing sight of the bigger picture.
  • Maintain expertise on the latest trends, technologies, and best practices to ensure Loox stays at the forefront of innovation.

<careers-rte-h2>What you’ll need:<careers-rte-h2>

  • 6+ years of experience as a PM
  • Experience with low-touch products: especially B2B2C or consumer products that work at scale.
  • Experience working in marketplaces or products that require a deep understanding of consumer behavior to drive engagement.
  • A track record of leading impactful, large-scale initiatives that drive significant customer engagement and business growth.
  • Genuine product taste: a sharp eye for what's good, a clear point of view on what should be built, and the confidence to defend it.
  • Hands-on experience building prototypes or POCs using AI tools. You don't need to be an engineer, but you need to be a builder.
  • Deep, practical familiarity with AI tools as part of your day-to-day workflow, not as a novelty but as a core working method.
  • Strong analytical skills and a data-driven mindset, with the ability to get your hands dirty with the data directly.
  • A strong sense of product design and user experience, with an ability to champion UX improvements that delight customers.
  • Leadership and execution-oriented mindset, capable of driving organized workflows, prioritizing effectively, and managing multiple initiatives simultaneously.
  • Excellent communication skills, you can clearly articulate ideas and influence stakeholders across all levels (fluent in both English and Hebrew).

Big advantage:

  • Working experience in the eCommerce field.
  • Entrepreneurial or indie-hacker experience, you've shipped something on your own.
  • Experience designing or shipping AI-native product features (not just AI wrappers).

Who you'll be working with?

Amit Klausner
Product Manager
Image of Amit, Product Manager at Loox
Dima Yarovinsky-Yahel
VP Product & Design
Image of Dima, VP Product & Design at Loox
Omer Banon
Product Manager
"Image of Omer Banon, Product Manager at Loox"
Natasha Shine-Zirkel
CBO
image of natasha, CBO at loox
Mark Wien
Growth Marketing Manager
Image of Mark, Marketing manager at loox
Tom Slutsky
Full Stack Developer
Image of Tom, Full Stack Developer at Loox
Nitzan Lev
Full Stack Developer
Image of Nitzan, Full Stack Developer at Loox
Roee Yudilevitch
Senior Full Stack Developer
Image of Roee Yudilevitch, Senior Full Stack Developer at Loox
Ben Weinberg
Product Designer Lead
"Image of Ben, Product Designer Lead at Loox"
Noa Cohen
Product Designer
Image of Noa Cohen, Product Designer at Loox
Noa Raz
Junior Creative Designer
Image of Noa Raz, Junior Creative Designer at Loox
Sara Fogel
Product Designer
Image of Sara Fogel, Product designer at Loox"
Anya Lashenko
Product Designer
Image of Anya,Product Designer at Loox
Left arrow slider
Right Arrow slider

Who you'll be working with?

Amit Klausner
Product Manager
Dima Yarovinsky-Yahel
VP Product & Design
Omer Banon
Product Manager
Natasha Shine-Zirkel
CBO
Mark Wien
Growth Marketing Manager
Tom Slutsky
Full Stack Developer
Nitzan Lev
Full Stack Developer
Roee Yudilevitch
Senior Full Stack Developer
Ben Weinberg
Product Designer Lead
Noa Cohen
Product Designer
Noa Raz
Junior Creative Designer
Sara Fogel
Product Designer
Anya Lashenko
Product Designer

We’re honored to be recognized twice by Duns 100

#1 workplace, startups under 100 team members

and as one of the startups making the greatest impact on the local community and
promoting diversity, equity, and inclusion.

Principles for designing our work environment
Evolve Professionally
We are a lean team of people who own it. We empower everyone to thrive in their zone of genius, develop their skills, and make a meaningful impact.
Live Well
We are committed to fostering a culture that prioritizes personal happiness and health, by embracing flexibility, inclusivity, and balance.
Grow Financially
We believe in sharing our success, offering top-of-the-market compensation and stock options. Our continuous growth since 2015 has enabled us to maintain this commitment, through times of pandemic, recession, and war.
Do Good
We are a brand dedicated to enabling the success and growth of others, with a positive impact rooted in our DNA. We give back to our community and actively encourage our team members to do the same.
Have Fun
We are a close-knit team that loves spending time together, from regular outings and team nights to our weekly happy hour.

This is the Loox way.

We are a lean team that believes in thinking big, starting small, and moving fast. We mix creativity and vision with a ton of data to chart our own path in the world.

Own it

We know success is only up to us.

Take initiative

Make things happen

Be fully accountable

Drive impact

We focus on moving the needle.

Breathe data

Take a lean approach

Double down on what works

Keep it simple

We don't waste time on bullshit.

Tell it like it is

Reduce complexity

Avoid bureaucracy

Work together

We play like a sports team.

Share your knowledge

Be highly responsive

Empower others

Level up

We become better over time.

Embrace feedback

Learn

Evolve everything we do

What are the Benefits of working at Loox?

We work in a hybrid work model

Enjoy a hybrid work model while keeping your work-life-balance - We offer the flexibility of working all together in the office 2 days a week, and 3 days remotely from home.

We provide a Cibus allowance

We provide a monthly budget of 1,000 NIS for meals, with no daily cap. You can use it to enjoy delicious food throughout the month.

We are dog friendly

We welcome your furry friends to join you at work. Our office is dog friendly, creating a comfortable environment for both you and your pet.

Hitech Zone membership

Everyone loves a good deal, everyone in Loox gets a Hitech Zone membership. This provides you with access to exclusive perks in the hi-tech community.

Loox gives back

We believe in making a positive impact. Therefore, we encourage our employees to donate to non-profit organizations they believe in.
Loox will match any donations made by our employees for good causes, up to 1,000 NIS per year. Together, we can contribute to meaningful change.

We provide stock options

Building a successful business is all about teamwork, so it is important that you see the rewards of our success as well. So, we offer equity to all our employees to continue to grow together and benefit from the company's success.

Loox gives back

We believe in making a positive impact. Therefore, we encourage our employees to donate to non-profit organizations they believe in.

Loox will match any donations made by our employees for good causes, up to 1,100 NIS per year. Together, we can contribute to meaningful change.

Wellness benefit

We care about the well-being of our employees. Loox provides monthly reimbursement for personal care and wellness as emotional therapy, alternative treatments, fitness training, etc.

Training & Development

This program allows you to learn and develop as you work. You can use up to 1,000 NIS per year for chosen courses/training/conferences.

Ready to join the Loox team?