How to collect more photo reviews with Loox

Loox is focused on making sure you receive as many photo reviews as possible, our research shows that photo reviews help you convert up to 91% more than text-only reviews. Using the tips below you can maximize the number of photo reviews you collect from your customers, and in turn generate more traffic, conversion, and retention for your store.

Offer a Discount

Make sure your happy customers come back for more!
Offer a discount in exchange for submitting a photo review.
By incentivizing your customers. your products will have substantially more photo reviews and stronger social proof, and all those satisfied customers, who took the time and submitted a photo, will have even more of a reason to buy from you again!

discount
review_reminder

 Set Reminders

Sometimes the first email just didn’t arrive at the right time!
Get 30% more reviews by sending a second review request email to those who haven’t submitted their review yet.
Enable reminders to automatically send another email asking for a review 7 days after the first.

 Add your brand’s voice

You know your customers best!
Add a logo and your brand’s voice to your review request emails in order to increase the chances a customer will submit a review.
Offering a discount? Don’t forget to mention it in order to incentivize your customers to click that “Write a review” button.

branded
retro_review_request

Schedule according to your shipping times

Getting the timing right is critical!
Asking for a review too early might mean your product still hasn’t arrived, asking too late can mean they are no longer as excited as when the product first arrived.
Schedule review requests based on the actual delivery date to make sure you are asking for a review at exactly the right time.

Go beyond emails

Emails are great but there are many more ways of reaching your customers!
We’ve partnered with great companies to let you ask for  a review wherever your customers are.
Use PushOwl to send review requests via web push and reach your customers directly on their devices.
Enable the Recart Integration to ask for reviews through your store’s Facebook messenger account that your customers already engage with.

 

integrations

With these tips, you’ll be sure on your way to collect a ton of photo reviews, create strong social proof and grow your business. Need any further assistance? Contact our support team and we’ll be more than happy to assist you in making sure you receive the most out of Loox!

Loox is focused on making sure you receive as many photo reviews as possible, our research shows that photo reviews help you convert up to 91% more than text-only reviews. Using the tips below you can maximize the number of photo reviews you collect from your customers, and in turn generate more traffic, conversion, and retention for your store.

discount

Offer a Discount

Make sure your happy customers come back for more!
Offer a discount in exchange for submitting a photo review.
By incentivizing your customers. your products will have substantially more photo reviews and stronger social proof, and all those satisfied customers, who took the time and submitted a photo, will have even more of a reason to buy from you again!

review_reminder

 Set Reminders

Sometimes the first email just didn’t arrive at the right time!
Get 30% more reviews by sending a second review request email to those who haven’t submitted their review yet.
Enable reminders to automatically send another email asking for a review 7 days after the first.

branded

 Add your brand’s voice

You know your customers best!
Add a logo and your brand’s voice to your review request emails in order to increase the chances a customer will submit a review.
Offering a discount? Don’t forget to mention it in order to incentivize your customers to click that “Write a review” button.

retro_review_request

Schedule according to your shipping times

Getting the timing right is critical!
Asking for a review too early might mean your product still hasn’t arrived, asking too late can mean they are no longer as excited as when the product first arrived.
Schedule review requests based on the actual delivery date to make sure you are asking for a review at exactly the right time.

integrations

Go beyond emails

Emails are great but there are many more ways of reaching your customers!
We’ve partnered with great companies to let you ask for  a review wherever your customers are.
Use PushOwl to send review requests via web push and reach your customers directly on their devices.
Enable the Recart Integration to ask for reviews through your store’s Facebook messenger account that your customers already engage with.

 

With these tips, you’ll be sure on your way to collect a ton of photo reviews, create strong social proof and grow your business. Need any further assistance? Contact our support team and we’ll be more than happy to assist you in making sure you receive the most out of Loox!

Yishai Segev, Customer Success Manager YISHAI IS A CUSTOMER SUCCESS MANAGER AT LOOX. HE'S PASSIONATE ABOUT CREATING MORE VALUE FOR CUSTOMERS AND SURPRISING THEM WITH GOOD NEWS. ON HIS OFF TIME HE LIKES TO COOK ASIAN FOOD AND SURF TEL-AVIV'S TINY WAVES.
Yishai Segev, Customer Success Manager

YISHAI IS A CUSTOMER SUCCESS MANAGER AT LOOX. HE'S PASSIONATE ABOUT CREATING MORE VALUE FOR CUSTOMERS AND SURPRISING THEM WITH GOOD NEWS. ON HIS OFF TIME HE LIKES TO COOK ASIAN FOOD AND SURF TEL-AVIV'S TINY WAVES.