This month, Loox Referrals helped brands like yours generate over 40,000 additional orders. The struggle of finding new customers is real, so we're mixing things up in this month’s newsletter and putting the spotlight on our game-changing Referrals feature.
Spotlight on Referrals
Online shoppers are 4 times (yep, you read that right) more likely to buy a product when referred by a friend. Talk about strong social proof!
Referrals incentivize your existing customers to bring new buyers to your brand and increase customer retention. Unlike most tools, Loox Referrals are effective because they take no more than a single click for your customers.
We spoke to some of the most successful brands that rely on Loox Referrals to help them grow. Below are their 5 top tips for success:
1. Reward new and existing customers
Give your customers a reason to refer your brand to their family and friends. Incentivize both parties: set up a two-sided discount for both the referrer and the referred customer. This creates a win-win situation that encourages participation.
2. Encourage referrals at every touchpoint
Opportunities for referrals exist at various stages of the customer journey. The more touch points, the more chances of success. Make your referral program prominent to make sure it's not hidden in the corner. Loox enables you to display your program on your homepage, post-purchase, post-reviews, and even on a dedicated referrals page.
3. Make it yours
Brand consistency is key to being recognizable, establishing trust, and communicating personality. Loox Referrals enables you to customize every element of your referrals from branding to messaging.
4. Spread the word
Maximize your chances of success by promoting your referral program outside of your online store. Easily set up a dedicated referral page on your site, then link to it from your social, email newsletters, and other customer marketing channels.
5. Monitor your program
Keep track of your referral program’s performance and analyze the results regularly. This will help you identify areas for improvement and make any necessary adjustments. Loox displays all your referral performance data in Dashboard.