You can now configure automatic emails to be sent to customers based on the reviews they’ve submitted through Loox.

Klaviyo is a marketing automation platform designed to help grow your business. With Klaviyo, you can craft personalized emails and set up automatic email and SMS flows. Including abandoned cart, review requests, and custom flows using virtually any trigger based on any data point from your Shopify store or a variety of other integrations.

Benefits of The Integration:

Automate emails and campaigns based on submitted reviews, for example:

  • Send review request emails and SMS.
  • Send a “Thank you” email to customers who submitted a positive review
  • Send a “Sorry to hear” email to customers who submitted a negative review.
  • Send an email campaign to all customers who submitted a photo review.