You can now configure automatic emails to be sent to customers based on the reviews they’ve submitted through Loox.

Klaviyo is a marketing automation and email platform designed to help grow your business. With Klaviyo, you can set up automatic email flows, including abandoned cart, review requests, and custom flows using virtually any trigger based on any data point from your Shopify store or a variety of integrations.

Benefits of the integration:

Automate emails and campaigns based on submitted reviews, for example:

  • Send a “Thank you” email to customers who submitted a positive review
  • Send a “Sorry to hear” email to customers who submitted a negative review.
  • Send an email campaign to all customers who submitted a photo review