June's big drops: AI Summaries, Loox API, email customizations, and more

It’s been a massive month for our product team! This month’s release brings a powerful suite of new features designed to help you collect more reviews, customize your emails, and turn social proof into higher conversions. Here’s everything new at Loox this month.

AI Review Stories: A whole new way to build trust

Turn your reviews into swipeable visual summaries that live at the top of your product page and capture shoppers the moment they land.

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Drive confidence faster with AI Review Summaries

AI Summaries surfaces a short, scannable summary along with review photo thumbnails right above your reviews widget, so shoppers get the gist at a glance.

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New email designer, new ways to customize 

Our refreshed email designer makes customization faster and easier. Navigate between Layout, Style, and Preference to control your logo size and email layout.

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More ways to format your emails 

Format your emails with a full set of text editing tools. Customize your message with heading sizes and font styles, and organize your layout using lists and dividers.

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Build and automate with the Loox API & Webhooks

Get programmatic access to your review data to build custom widgets, sync with your tech stack, and automate workflows with the new API and webhooks.

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Add your product image to Loox Studio creatives 

Loox Studio helps you turn reviews into beautiful posts and stories for social media. Use your own product images instead of review photos, or give text-only reviews a visual upgrade. Just toggle it on in the sidebar.

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Sync your Shop App reviews to TikTok Shop 

You can now enable your Shop App reviews to automatically sync to your TikTok Shop, so your social proof reaches your shoppers everywhere. (Available for US-based stores).

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Your review cover photo - now auto-selected 

When a review has multiple photos, Loox now uses AI to pick your best one as the cover, ensuring every review makes the strongest first impression across your widgets.

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Loox Performance: Built for Speed 

We know that site speed is critical for your conversion rates. That’s why Loox is engineered to deliver high-impact social proof without slowing down your store. Want to see how we maintain top-tier performance at scale? Check out our latest deep dive into the technology powering Loox. 

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